Privacy Policy

1. Introduction

Welcome to Zoha Apps ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, visit our website (zoha.is), or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Download and use our mobile applications
• Register for an account
• Contact us through our website or support channels
• Subscribe to our newsletters or promotional materials
• Participate in surveys or feedback forms

2.2 Usage Data

We automatically collect certain information when you access and use our services, including:

• Device information (device type, operating system, unique device identifiers)
• App usage statistics and performance data
• IP address and general location information
• Browser type and version
• Pages visited and time spent on our services
• Crash reports and error logs

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about how you use our services.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our mobile applications and services
• Personalizing your user experience
• Communicating with you about updates, support, and promotional offers
• Analyzing usage patterns to enhance app functionality
• Detecting, preventing, and addressing technical issues and security vulnerabilities
• Complying with legal obligations and protecting our rights
• Conducting research and development for new features and services

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Cloud hosting and data storage providers
• Analytics and performance monitoring services
• Customer support platforms
• Payment processing services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Third-Party Services

Our applications may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access through our applications.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Compliance with App Store Policies

Our privacy practices comply with the requirements of major app distribution platforms, including:

• Google Play Store Developer Policy
• Apple App Store Review Guidelines
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)